ABOUT US CONTACT US BUNDLED SERVICES MY ACCOUNT
TELEPHONE & LD PRODUCTS INTERNET PRODUCTS ALARM PRODUCTS DIGITAL TV PRODUCTS
    EMPIRE TELEPHONE  
Empire Home Page > Telephone & Long Distance Products > Advanced Features
Residential Long Distance
Business Long Distance
LD International Rates
LD Letter of Agency
LD Terms and Conditions
411 Service
Directory
Custom Calling Features
Caller ID Services
Voice Mail
Advanced Features
Phone Systems
Feature Packages
Regulatory Information
 


EMPIRE TELEPHONE
ADVANCED FEATURES

 

 
Repeat Dial » Call Return » Priority Ring »
Call Trace  » Preferred Call Forwarding » Call Screening »
Special Call Acceptance » Personal Ringing »  

 

Repeat Dial
Does the dialing for you.
Keep getting a busy signal? Save your digits by using Repeat Dial. It automatically redials to the busy number so you don't have to!

Enables the customer to automatically redial the last outgoing telephone number dialed whether the number called was idle or busy. When the recalled telephone number is busy, the Telephone Company's equipment will make repeated attempts to establish the call for a thirty (30) minute period beginning when the customer enters the activation code. The customer can continue to make and receive calls during this period. The Repeat Dial feature can be canceled by dialing a deactivation code.

  • To Activate, press *66
  • To Deactivate, press *86

Top »


Call Return
Missed the call?
If you didn't make it to the phone in time to answer it, just dial *69. Your phone will automatically dial the number of the person that just called you. Allows you to catch prank callers too.

Enables the customer to automatically redial the telephone number of the most recent incoming call. The Telephone Company's equipment will make repeated attempts to establish the call for a thirty (30) minute period beginning when the customer enters the Call Return activation code. The customer can continue to make and receive calls during this period. The Call Return feature can be canceled by dialing a deactivation code.

  • To Activate, press *69
  • To Deactivate, press *89

Top »


Call Trace

Enables the customer to initiate a trace of the last incoming call completed by dialing an activation code immediately after terminating the call. If a trace is successful, the Telephone Company's equipment will record the telephone directory number, date, and time of the call. The results of the trace will not be provided to the customer directly. For further action to be taken, the customer is required to contact the Telephone Company Business Office during normal business hours and work days. Call Trace detail will be retained by the Telephone Company and made available for 10 business days after the trace has been initiated. The results of a Call Trace will be furnished only to legally constituted authorities upon proper request by them. This service should only be used in the case of life threatening, obscene or harassing calls. Contact local office to set up this feature.

  • To Activate, press *57

Top »


Priority Ring

For the VIP caller.
Maybe it's mom. Or that special someone. You want to know when the call is from that person, and now you can with Priority Ring. You designate the phone number, and your phone will ring a distinctive ring when it's that caller.

Provides the customer with a distinctive alerting signal, for Call Waiting Calls or distinctive ring, when the customer is called from a number that is on a screening list. The customer can construct or modify a telephone number screening list by dialing a unique code. The Telephone Company's equipment will screen incoming calls against the customer's list and provide a distinctive ringing pattern for telephone numbers on the customer's list. This feature can be activated or deactivated by the customer entering special codes. This feature cannot be selected with the Special Call Acceptance feature. The telephone number screening list for this feature is limited to thirty (30) telephone numbers.

  • To Activate/Deactivate, press *61

Top »


Preferred Call Forwarding

Take specific calls with you.
When you want certain calls to forward to your cell phone or another number, Preferred Call Forwarding does the trick. Now you won't miss the most important calls.

Enables the customer to forward incoming calls from a list of specified telephone numbers to another telephone number. The customer can construct or modify a telephone number screening list by dialing an activation code. The Telephone Company's equipment will screen incoming calls against the customer's list and forward only calls from telephone numbers included on the list. Calls forwarded by this feature are subject to all applicable local and long distance charges. These calls are also subject to transmission limitations. This feature can be activated or deactivated by the customer entering special codes. The telephone number screening list for this feature is limited to thirty (30) telephone numbers.

  • To Activate/Deactivate, press *63

Top »


Call Screening

Block that caller.
If there is a certain caller you don't want to receive calls from, then Call Screening is for you. Simply designate the number that you don't want to ring through, and your phone will block that call.

Enables the customer to block the last incoming call or calls from a list of specified telephone numbers. To block specified telephone numbers, the customer can construct or modify a telephone number screening list by dialing a unique code. The Telephone Company's equipment will screen incoming calls against the customer's list and block those on the list. If facilities are unavailable to provide incoming call screening via the customer's list, standard call completion will occur. To block unknown telephone numbers, a customer can dial a special code after an unwanted call and block the number. Callers whose numbers are blocked are directed to a Telephone Company recorded announcement. This feature can be activated or deactivated by the customer entering special codes. The telephone number screening list for this feature is limited to thirty (30) telephone numbers.

  • To Activate/Deactivate, press *60

Top »


Special Call Acceptance

Taking the calls you want.
You provide the list of phone
numbers that you want to ring through, and your phone acts as
a bouncer. On the list? Go on in.

Enables a customer to define a list of telephone numbers from which calls will be accepted. The customer can construct or modify a telephone number screening list by dialing a unique code. The Telephone Company's equipment will screen incoming calls against the customer's list and complete calls from numbers on the customer's list. Calls from all other numbers will be routed to a recorded announcement. This feature can be activated or deactivated by the customer entering special codes. This feature cannot be selected with the Priority Ringing feature. The telephone number screening list for this feature is limited to thirty (30) telephone numbers.

  • To Activate/Deactivate, press *61

Top »


Personal Ringing
Two numbers. One line.
Get the most from your phone line with personal ringing. It lets you have two separate phone numbers on one phone line. One number gets the regular ring and the other number gets a unique ring. Great for a fax machine or kids.

To Use:
1. Listen to ringing or tone pattern:

  • Main number - Regular ring or tone.
  • Second number - Shorter ring or tone.

2. Answer appropriately.

Top »

 
  ©2007 Empire Telephone
34 Main Street, P.O. Box 349, Prattsburgh, NY 14873
607.522.3747 | 800.338.3300